Body found in search for Steven Cook who went missing in Greece 12 years ago.
The 20-year-old disappeared on a night out with friends in the Crete resort of Malia where the remains were found.
His family in the UK have been told of the discovery and are now awaiting the DNA results.
Police have revealed a disposable camera and a belt were found next to the body.
Liverpool fan Steven, from Sandbach, was on holiday on his first trip abroad in September 2005 when he vanished without trace.
He had been out drinking with friends but left a pub alone at the end of the night and was last seen in a bar asking for directions to his hotel. He was then seen walking off in the wrong direction.
A huge search of the island was carried out but nothing was found and his disappearance has remained a mystery.
His parents Norman and Pat, both 73, put up a €7,000 reward for information about their missing son.
They have kept their supporters updated through their Find Steven Cooke Facebook page.
Mrs Cook said: “We have been told that a skeleton has been found. We don’t know what to make of it.
“It was a shock to receive the call after all this time, it’s upset all the family.
“But it’s not the first time this sort of thing has happened. We are waiting to hear more from the Greek authorities.”
Steven’s brother Chris Cook, aged 42, said: “Authorities are working on identification and until this is completed we can’t say any more either way.
“We have had similar situations regarding remains being discovered over the years, including a skeleton washed up on a beach near Malia so, as then, we just have to sit tight and let the professionals do their bit.”
Police were called after the skeleton was discovered by workmen cleaning the well.
The remains were taken to the forensic department of Heraklion University Hospital where the DNA tests are being carried out.
Islanders believe it may be Mr Cook because there are very few unsolved missing persons in Crete.
Cheshire Police confirmed it is also aware of the discovery and will continue to liaise with Greek authorities.